Simply The Best!

 

Safe and Secure Shopping

Top Quality Support

Guaranteed Ink Cartridges

Bargain Prices and Saver Packs

100% Satisfaction Guarantee

The Toner Specialists

 

Great Deals On Toner

Ideal For The Home or Business

Guaranteed Toner Cartridges

Top Quality Support and Service

 

High Quality Writing Pens

 

Superb Customer Service

Guaranteed Genuine Pens

Top Brands Available

Best Prices and Service

Delivery To Your Door

 

Top Rated Service

Top rated service  

Ink Cartridges

10% off future ink orders  

Free Delivery

0800 6120874 | 0115 9371520  

Free Delivery

Free UK 1st Class Delivery

Toner Cartridge Complaint Dealt With By Computer Active

2011-12-16 09:24:09

Published on 2011-12-16 09:24:09

Technology magazine Computer Active has responded to a query from a customers relating to how full toner cartridges are when they come with new printers.

The complaint came from Mike James and related to a printer he purchased which the seller stated would print around 2,000 pages. However, Mr James found that the toner had, in fact, ran out around halfway through that figure.

Mr James believes he will need to spend around £200 to fully restore his toner cartridge after the company told him it was written on the box that the printer only contained enough toner to enable setup.

However, the magazine suggested that the seller is correct in this and if it was written on the box then Mr James can have no complaints. Their advice was that customers should ensure they read the product information thoroughly.

Responding to the complaint, the magazine wrote: "This is standard practice. Don’t assume anything when buying a product. Sometimes it is best to ask a shop assistant for advice."

If customers are given the wrong information, they are able to get legal redress under the Consumer Protection Regulations 2008.

Posted by Jamie Foster.

« Return
Go
Save 10% On Ink & Office Supplies

Contact Us

  0800 612 0874

  0115 9371520

  Email

Save 10% On Future Orders

We value all our customers and reward our return customers with a 10% discount. Find out how you can save now!

Safe surfing, top rating, more ways to pay. secure shopping