covid19

With so many people having to stay at home there has been a significant uplift in orders. We are working to ensure that all orders are sent out as quickly as possible but please do try to be patient if it takes a little longer than usual. If you need your order quicker we have a priority order system which will jump you to the front of the packing line.

We are open and operating as normal. We are always looking to support our staff and our customers. We are working hard to put measures in place to keep bringing you our top service and get your orders to you as fast as possible.

All orders will be dispatched online via the website. We ask all local customers to purchase online and we will get your deliveries out to you as quickly as possible. You can order on the website 24/7. We will dispatch orders in the order they arrive during office hours.

Our customer care team are working hard to respond to emails and can still be contacted. However, please be aware that we are receiving many more emails than normal for this time of year. It would be very much appreciated if you would only email us if absolutely necessary using the Online Form /contact.

Responses are likely to take longer than usual because of the exceptional levels of demand so we would ask for your patience while our staff do their very best to get back to you.

Due to the coronavirus pandemic Royal Mail are trying to deliver all parcels out as quick as possible. Please be patient during this period. Please check with your local delivery centre for more information on how it affects your area. For more information please see the royal mail website .

We enjoy speaking with our customers by phone. But please be patient during these difficult times. Stay Safe.