Customer Feedback September 2009

2009-10-01 18:02:36

Published on 2009-10-01 18:02:36 Customer Feedback September 2009

Brilliant Service and excellent Customer Service too. Polite and efficient. Thank you. Regards Dan Roberts..

It is the first time I have ordered from your company and can I say how impressed I am with the service.  Not only were the cartridges securely packaged, they were obviously quality checked before being shipped judging from the documentation sent with them and also very promptly
I will have no hesitation in using your company again.  Many thanks Anita Smith.

First time I have used this site. Particularly impressed with the payment options. Quick and easy checkout.  Grahame

Thanks - it was painless, easy and above all a price I wanted to pay - Thank you!  The web site is straight forward - simples!
Lorraine Harrison-Rogers

Why can't all businesses operate like this ?? Pleasure to support your efforts
John Entwistle.

You seem to have made improvements to your website - in the past I have had to resort to phoning on occasion, but today the whole ordering process was very easy. I'm looking forward to your "compatible" toner cartridges!
Bernice Anderson.

Hi this is the first time I have ordered from Internet-ink and I am very impressed with your speedy and efficient service. I will definitely be using you for future supplies.
 Many thanks, Sue Emery

I have used many sites but internet-ink is the very best for service, prices and speed of delivery, thank-you very much
 Rob Crawford

I completed this survey last time I made a purchase and commented that on one batch of cartridges I had purchased I kept getting a message stating they were non standard. I mentioned this was a nuisance and asked if there was a work around. Almost by return I received a reply from Katie Johnson setting out a work around procedure but, to date, I have not had to use this. Anyway an excellent service and very good quality products
- does anyone buy genuine Epson cartridges? John Hodges

I have tried a lot of sellers but you seem to be the best on price @ quality  KEEP IT UP
Frank Woodward

Always first class service and always receive cartridges really quickly.  Janine

This is an easy website to browse, with excellent prices. Will use again!

I’ve put adverts in our local supermarket advertising as I was amazed placing an order with you on the sat; and receiving the next day. last month placed two orders with another company and never got them. nor would they send out a claim form. I am a Christian published poet putting my poems on A4 full color posters and your inks are ideal for my work so good cant tell the difference from original inks its what its all about a fast reliable service DIOCH-YN-FAWR  Translated thank you
William Lyon.

Excellent.  No need to change any thing the site works perfectly so easy to find what you want
Peter Sturgeon

Easy as Pie ! spent 15 mins with a staff member at local store, no result !
Mike Dickinson.

What a  wonderful service you have, ordered yesterday afternoon and it was at my house via postman at 11.00 hrs today, great service, I hope your company goes from strength to strength you deserve all the accolades I bestow on your company, Thank you,  F. E, Benn.

I have previously bought cartridges for my HP6280 from you. They function very well - colours very true.  Delivery fast and accurate.
 Francis A. W. Steeley

Quick, easy, well priced and quality ink - What more could you ask for.  Alan Fisher

I have ordered from this site several times now and find it very easy, the prices are excellent and delivery quick.  I buy the compatible cartridges for my C5180 printer and they work really well..  Well done for such a good on-line shopping experience.
Karen Chizlett.

Site was easy to navigate, products were cheaper on your site than any other I have visited and delivery was free (which is a bonus).
Fiona Archer.

Frankly it's difficult to see how you could improve.  You're already doing it!
Thanks for making it so easy to find the exact cartridges needed.
Geoff Beale

I have always had satisfaction when I have had to contact yourselves. Thank you.
Peter G Smith.

This is the third time I have ordered form the Internet Ink Co. and I will continue to do so as I am happy with both the ink and the service I am receiving.
Thanks MK.

So prompt, so easy, so quick, (and so cheap!) Thank you

I would like to thank you for the excellent and prompt service in supplying and delivering the ink cartridges.
Regards Jack Blackwood

This is the third time i have ordered from you. I did have a problem with a colour cartridge before but the Customer Service was excellent and therefore I’m still a returning customer and will continue to do so
Gary Beaumont.

Good quality Merchandise arrived very promptly. I have NO hesitation in recommending your company.  Brenda Williams.

I have been a customer for many years and have recommended you to friends. Wish all companies were like yours!
Thank you

I think Internet Ink is an excellent company, in which I have complete confidence.
Jacqueline Rayner.

The ink I use is a great product and very cheap that’s what I was looking for
and very prompt delivery great keep it up

I received ink cartridges this morning and I would like to thank you for such a rapped response to my order, I am highly delighted. I will be ordering more stuff from you in
future. I thank you again. 

Some initial problems with finding HP 364 XL Large black cartridge (£21 approx) but excellent help from customer services sorted it out. Problems arose from HP website codes.
Gordon Robertson.

Very satisfied with service provided i.e.: received ink within couple of days - excellent - free postage.
George Allon

I have been using your site for several years and the continued improvements are obvious. I do not order often but I do always order from you and as my business grows I am sure I will need to use you even more! Many thanks for your excellent service.
Kay Fairclough.

Love the free P&P, great prices and the 10% discount voucher you can use every time is a fantastic idea! It will keep me coming back again and again :)

Hello, may I just say THANK YOU for your fantastic offers,
service, speed AND professionalism on my order !!!

The service you give to customers is of the highest quality. Your pricings, discounts and delivery arrangements have to be the best on the market.
Terry Morford.

Exceptionally easy to use website. I appreciate being able to use PayPal, which means I don't have to enter endless credit/debit card details. Brilliant!
Steve Cross

Ordered ink from you on Thurs 17th Sept & it arrived on Sat morning 19th Sept!
Excellent speed thanks, will recommend to everyone I know.
Kev Se

Always been good and speedy delivery.
Pat Cross

Excellent pricing. Quick process from selection to final payment - which simple and logical to follow.
Good design - payment process professional and gives confidence.
Christopher Spraggett

You have a very user friendly site which has been a pleasure to find
Lorna McLennan

Excellent service on past orders, also prices and products are the best i have found on the net.
P.S I have been using your site for my ink for about 4 years, and intend to carry on doing so, many thanks. Rob.


Set up is easy and simple to use - well done I shall recommend you - see you again soon.
Colin Hinton

Really appreciated honest comments re your products, so often companies do not bother to give enough information and consumers feel they are always taking a risk and hope for the best.
Lavinia Jones

Called customer services a couple of months back about 2 faulty cartridges, they were exchanged straight away without query. Very good.
Thank you
Tony Clayfield

I am very happy with your prices and the functionality of your website. Having previously looked elsewhere I was pleasantly surprised to find what I wanted right away. Order number 1143910
Michael Presswell

Fantastic Value and speedy service.  I will recomend to friends and colleagues.
Thank you
Alan Edwards

Excellent service and products. No problems experienced with product or machines using them
Clifford Jupitus

its rare to find a company that sells a product that is just what it says on the tin. Your inks and cartridges work very well in my D78 Epson, and that with a great price, well what more could one ask.
Kevin Appleton

One of the easiest websites I have dealt with, thank you
Gill Walton

Absolutely excellent service! The shipping is free yaaaay! Unlike other sites the correct ink cartridge was really really easy to find and fantastic value for money, wouldn't buy ink from anyone else!
Ciara Taggart

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