Customer Feedback April 2010

2010-04-30 20:14:01

Published on 2010-04-30 20:14:01
APRIL 2010 FEEDBACK

I was very sceptical about using non hp inks but when the hp pack reached an unbelievable £42.00 !! I took the plunge & ordered. I have to say I am more than delighted with your value for money product. I have just reordered all my inks for just over £19.00. Brilliant. Def use from now on.  Excellent delivery time as well...
Maria O'Kane.

Being a Very Senior Citizen, I found what I wanted easily i.e. cleaning cartridge for my Epson C46, which I had up and running in a very short time ,so was very pleased as the local 'computer techno' told me to scrap it and buy a new one!!! And my cartridges all work fine - Grateful Thanks.
Beryl Harvey.

Always a pleasure to use this website.  Easy to find what you want, free delivery and excellent service all round.
Val Newark.

It's comforting to know that in the unlikely event of a problem, the C.Service team resolve it quickly and with the minimum of hassle to the customer.
Errol Baker.

I was pleased and relieved to see the online security measure included in the service as I was concerned about including so much personal and banking information.
Mr A Collins.

At last a supplier who is prepared to deliver to Spain at a reasonable additional cost. Excellent service.
Many thanks. Howard Morris.

Fast and reliable Good products don’t mind printing now ink refills are so reasonable.
Glad to buy good priced cartridges and not have to deal with the big guys who ripped us off with "original” cartridge prices
Chris Jones.

I've always been very happy with your products and services and any problems have been dealt with efficiently and speedily.
Many thanks
David J.

Good service at a reasonable price with a quick delivery time and no hassle.
Didn't really notice the purchase and delivery of the ink... This is good, means that it was all as it should be - easy and hassle free.
Anthony.

I've had bus-pas 18 years and thought I new all about computers and printers but discovered I didn't. Without the help from Helen and later Michelle I would have dug up one of the dot matrix Epson’s of my youth. The ladies' advice by phone and email was truly invaluable. Thank you.  Peter Clegg.

I have bought ink cartridges from you for some time now and have been very happy with everything from finding the cartridges to delivery. Please don't change a thing!
Jon Hardy.

I have always received prompt attention and the ink compatibles are much better value than from the official printer companies.
Bruce Norman.

I have used you for the past 12months for ink for my Epsom printer. And found very good value for a quality product. Also next day delivery...great highly recommended!!
Gordon Southall.

Really quick service - ink is great good value for money - no complaints at all - will keep coming back for more! - Thanks!
Tracey Walker.

Quick delivery, packed for protection. Toners were needed urgent to finish a job, you saved my life, thank you
Janet Chambers.

Very good contact via email, very helpful and courteous, will definitely shop again.
Judith Johnston.
Well done your site is easy to use I have no problems with it I have bought ink, sharpies, paper all excellent best I’ve used.
Linda Harper.

Replacement ink cartridges for my Cannon printer are "chipped" and, having searched the web, I was so pleased to find an ink supplier that didn't expect their customers to mess about trying to replace the chip on compatible cartridges. Your prices are also excellent.
George Martin.

Good website – feel secure particularly because of safe payment card methods you adopt. Since we don’t see you we need confidence in giving out details and you have made this possible by making sure that credit card details we provide are very secure.
Bernard  Pathmanathan.

I have used internet-ink for several years and will continue to do so - have not found any other company to compare or as reliable! Excellent service and prices!
Mrs Pat Darwin.

Site, price, product, delivery all Excellent! Have used many times for my canon i560. I know where to buy when my ink runs out in my new HP printer
Jaycee.

We are a company and generally use Original inks for quality for printing. However we recently decided to try your compatible ink cartridges, and we have to say...they are excellent and so much cheaper. Well done Internet Inks and nice staff too.
Val A.


A big Thank you to your team for their efficiency and reliability which seem to be hard to find these days.
Keep your precious team
Many thanks
Jenny

This is the second time I have used your company and both times has been an exceptionally easy and pleasant experience.  The products are great, the delivery is spot on and of course the price is very competitive.  Thanks. Roy.

Your products are wonderful even though Epsom repeatedly state I am using wrong cartridges and not theirs. They are against people like you who provide a first class service and your cartridges work on their printers.
Charles James Norval Young.

I have been using this site for about 3 years now and have found it the best site for ink, paper, etc. delivery time is excellent, I once ordered at 9 o/clock one morning and received my goods at 12 o/clock the next day, you can't get better than that.
John Herbert.

Such an informative site, easy to navigate along with excellent prices(always a good one)and value for money. Your staff are pleasant and helpful, especially if you have a problem with the site or ordering. Thank you all.   
Mary Butcher.

Excellent service - Excellent product. First time I have used compatible inks. I will never go back to Epson!!
Anthony Pagett.

Been using you for a number of years, and now that you will deliver to Spain, I am continuing, as I have not found anyone better, or dare I say, cheaper. Great service and value for money.
Roy Muckart.

Dealt with them before, no problems ever, with products or Service, and I'm a fussy sod I have to admit! Go for it with this firm! Get my vote any time.
Thanks Internet-Ink.
Dave Brock

I have entered photographs into various competitions in which your ink has been used. Have had numerous 1st places and also named photographer of the year at my camera club my latest success is a winning entry to the shanghai expo 2010.
Tony Glover.

High class fountain pens at good prices.
Adrienne Crockett

Excellent service from the team. I had a faulty ink cartridge which was replaced by post the same day as I e-mailed the team. Have recommended Internet Ink to my friends as service and prices are so good.
Sylvia Cross.

Like so many of your customers, I too found your site clear and very easy to use.  The cartridges for my Epson printer work well and last longer than others I have bought.  Your service is excellent, very prompt delivery and at no cost to me.  Thank you.  
Keep up the good work. Jan.

Good all round service, excellent customer care.  Fast reliable delivery of products usually well within three days. Will continue to use this supplier for all my ink cartridges.
Kate Beynon.

Prompt service.  Excellent communication via email when I have had a query.  I know I can always get in touch when I need to. Brilliant customer service. Thank you - much appreciated.
Angie Doughty.

Have bought from you on several occasions.  I have had some deliveries  the very next day, and I live in the North of Scotland!  Print Quality has always been excellent and compares favourably with Epson originals at significantly less cost.  The on-going 10% discount makes them an even better buy.  I happily recommend you to friends and colleagues.
Ally Greenwood.

Use HP replacement cartridges and they work fine and they are good value for money.
Melvyn William White.

Always a pleasure to deal with you. Staff very helpful and friendly - products 1st class and prices to suit my pocket. I am a very satisfied customer and hope to remain so for years to come.
Carol A Smith.

I make greetings cards for a charity and the ink gives perfect results, and costs a lot less than the maker's ink did. I will be ordering more when the supply I have is finished,
Doreen Baxter.

I have ordered several times from your company now and deleted all other printer ink sites as a consequence of your value for money and excellent service.
Trevor West.

I have used your inks now for the last 4 years, and with my son at uni we require a reliable service and good inks. This I have found with your company and I have passed on your details to friends and family. Keep up the good work.
Steve Titcombe.

A good easy to use site, fast reliable service and excellent quality ink cartridges, I've been using them for quite a while and never had any problems. Well done.   
Caroline......

Always concerned about spurious products but, nothing to be worried about with Abitech. The service and quality cannot be beaten.
Betty, a very old senior surfer.


As before, excellent service and an easy site to negotiate. The inks I ordered for my cannon printer arrived quickly. The Epsom compatible inks also work well. Thank you
Daphne Williams.

Excellent service, I ordered my cartridges on Monday afternoon and they arrived Tuesday morning, how's that for service?
Mrs June Langley.

As usual very easy to order, very cheap price, and very efficient delivery arrived within 2 days of order. Another great service.
Steve Forrest.

A very easy navigable site, with excellent delivery to France.
Will use again
Thankyou.
Lesley Maynard.

Found some cleaning cartridges online at a good price. They were poor quality so sent them back. Looked on internet-ink.co.uk ordered some at 1/3 of the price, got them in 2 days. Top quality and very pleased.  
Dave.

Brilliant service - keep it up!  So many unreliable ink dealers out there on the web so it was a pleasure to find one you can trust.  Great value and reliable, speedy service too!
Dougie.
Thank you for dealing so quickly with my missing package.  A replacement was received immediately after the required 15 day period for claiming from Royal Mail.  I was very impressed with the service I received from Katie in your customer service dept.
Jean White.
Very easy to use site and a great choice of payment options.  Using PayPal is very handy.  cartridges also listed by code made the whole process simple and quick.  Thanks
Alasdair Bailie.
Thank for the professional manner your company dealt with my replacement laser cartridge.
Your services whether buying or exchanging are excellent.
thanks again
Mr R Adshead

Very good contact via email, very helpful and courteous, will definitely shop again.
Judith Johnston.
Yours are the only compatible cartridges that I have used successfully with my Epson stylus D88.
Barbara.

My old Epson cx3200 was having problems with some inks, but your inks have run perfect. Best service and price around.
Allan.
I have been very pleased with the speedy service. I bought the larger cartridge and have to admit it is excellent value for money. I will obviously buy from your site again because of the great service, quality inks and overall the competitive prices.
Thanks.
William Hutchison.
Very helpful when I hit a problem and the advice they gave did the trick.
Brian Sweeney.
Ink cartridges arrived quickly and safely Have a number of them in use at the moment and have had a trouble free experience.
I have to say that I would recommend you to any prospective buyer Thank you.  Leslie.

Found purely by accident but what a great find. Easy site to use, efficient service including post, highly competitive/excellent bundles and quality second to none. Saved loads.
Bernard W Hobbs.

Speedy service, and if you need to telephone for advice, then company more than helpful.
Eleanor Care.
Great service, I needed either replacement cartridges or refill kits. having an Epson printer with chipped cartridges, I was unsure if refill kits would work. However you generic replacements worked fine, and a great saving on Epson brand cartridges.
Ken Ward.
Amazingly good value for money replacement ink cartridges - shall never buy OEM again as the quality and money saving is amazing. Thanks Internet-Ink.
Darren Young.
Clear website, very quick delivery, good product (without wasteful surplus packaging) at an excellent price. Absolutely delighted.
S. Whelan.
Good quality products at a very reasonable price. Customer service second to none. Highly recommend.
Bill Cowan.

Excellent ink at sensible price, much better than any other compatible ink that I've tried and cheaper! Thank you.
David Sutcliffe.
I have been using your products for a couple of years. They are excellent both in quality and value. We print mostly photos and there is no difference in quality between your product and that of the HP original. I am SO happy I found you even if I can't remember how and happily recommend you to all my friends.
Mary Patrick.





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