Customer Feedback November 2010

2010-11-30 10:36:39

Published on 2010-11-30 10:36:39
November 2010  Feedback

Internet-Ink truly is a VERY professional group with very friendly, knowledgeable staff.
Living outside of the UK, running my UK based business and trying to purchase items for my business with a VAT receipt is a nightmare even for the most simplest of things.
So when the time came to buy ink for my printer here in Italy I was dreading the thought of loosing timing trawling through the internet for a suitable supplier… How wrong was I… On the second Google hit I found Internet-Ink… I was impressed with the website from the first click.
My product was so easy to find. Literally 4 clicks of the mouse and I had what I wanted in my shopping cart… now that is amazing.
There was a small issue trying to check-out, basically down to me, so I used their “Contact Us” button. Within one hour I had a reply apologising for the problem… again AMAZING.
I phoned them, as suggested in the email, to place my order. The sales staff where very pleasant, professional and knowledgeable and with 2 mins my order was taken AND within that time I had already received an email confirmation of my order… once again AMAZING.
So then I sit back and wait for the package to arrive here in Italy, I’m thinking there is no chance that they will get this to me within 5 working days as stated on their website… I know to well what the postal time is from the UK… WRONG.
Friday morning the postman had the packet in his hand waiting for me to sign for it. I only order it on Monday afternoon… AMAZING is not a good enough word…

To sum up Internet-Ink –
Professional Business
Very easy to use Website
Friendly, knowledgeable Sales Staff
Very competitive prices
Delivery beyond expectations

Thank you to ALL at Internet-Ink
Buzz Mason

Excellent service from start to finish, great prices great experience in dealing with you all round would definitely recommend to friends and family.... and you recycle, how good is that.  Thank you
Linda Smith.

Many thanks for your help and excellent service. Will be ordering another set of inks very soon.
Barbara Bramley.

Just a simple Thank you for the speed that you dealt with my order. Not to mention your prices are fantastic. All the best
Trevor Hulme.

I have looked at a lot sites and businesses over the last 3 days and it was mostly frustrating. But you were incredibly easy and faster than the rest.
Mrs Janet Marianne Heron.

This service is excellent value for money and quicker than going out to buy it yourself. Thank you all the Internet team, you are customers best friend John Walsh

Service and delivery 2nd to none. Price and quality excellent
William Houston.

I have been extremely please with the service I have received to date.  Thank you.
David Herriott.

I guess this order will be delivered as speedily as before and would like to thank you for excellent value and quality
Alan Elkins.

Not being particularly computer literate, I found your website very easy to follow.
David Campbell.

Even when I had a problem cartridge the team could not be more helpful in giving advice on how to fix the issue, and checking back that all was still OK.
Nigel B_H.

Its good to be able to buy Brother ink cartridges at a sensible price.
Before I found your site I thought I'd have to buy a new printer
Mrs Mary Loud.

I never look for ink till I run out so its great to know the new ink will be here quickly and be first class

Excellent price. Like the 10% loyalty discount
Ramsay Fawell.

Good web site, good product, best price, five star. Well done!
Adrian Glen.

Products are carefully packed; arrive in good condition and always when promised.
Susan Hands.

Once again so quick and easy, I do not use any other ink company.  I continuously recommend this site to anyone I come into contact with.
Keep up the good work
Peter F Eyre.

My first purchase I received excellent service and you have saved me so much money on the cartridges I purchased, hence why I am returning to buy again, I have recommended you to others,  thank you so much.
Gillian Tregenna.

Just a quick word Guys, WOW What a really great service + free delivery and now I get 10% Off all my orders I received my goods the next day, MANY THANXS. Yes have told all my family & friends & work your contact details.
Steve Waxman.

Excellent inks easy to order very good service, Cannot fault this company.
W Bebbington.

Excellent quality items & extremely fast delivery.
Dave Howell.

Very easy to navigate around the site and found the items straight away.
Lee Endacott.
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