HP Ink Dispute To Go To Court In India

2012-02-09 11:20:11

Published on 2012-02-09 11:20:11

Raipur-based sub-distributor, Priyanka Computer Services, is set to take on ink giant Hewlett-Packard (HP) over a set of expired inkjet cartridges worth Rs 8 lakh (£10,291).

According to Computer Reseller News, several emails were exchanged between Priyanka and HP listing the details of the cartridges including expiry dates as well as the names of distributors they were sourced from.

While HP claim to be open and transparent when it comes to ink cartridges and state it always includes an expiry date, Priyanka claim this wasn't made clear in invoices, leaving them in trouble.

Kishore Makhija, chief executive officer at Priyanka, told the website: "We have tried our best to redress the matter with HP. However, despite several interactions with them in-person and over email, they have failed to provide a solution."

Mr Makhija also accused the local area sales manager at HP for wrongfully transferring rate-contracts.

Posted by Johnny McMaster.

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