Xerox Set To Provide Technical Support For McDonalds

2012-12-21 10:05:05

Published on 2012-12-21 10:05:05

Printer company Xerox will extend its retail services portfolio by providing technical support for a number of McDonald's restaurants worldwide.

It has purchased Restaurant Technology Services from the fast food chain in an effort to rectify issues linked to point-of-sale equipment, kitchen video devices and credit card processing devices.

Kevin Kyser, chief operating officer of Xerox's IT outsourcing business, said: "Xerox's behind-the-scenes capabilities will make it possible for McDonald's and its independent owner-operators in several key markets to focus on their customers.

"With this acquisition, we're expanding our support for McDonald's globally while adding key retail services capabilities."

Dave Weick, chief information officer of McDonald's Corporation, claimed that the deal illustrates the restaurant's commitment to leverage Xerox's prowess to boost its restaurants.

Last month, Xerox won Keep America Beautiful's Vision for America Award, highlighting the role it has played in improving social and and environmental stewardship and philanthropy.

The accolade is presented every year and Xerox has been commended for decreasing energy use and printing waste by up to 30 per cent.

Posted by Canzil Ahmed.

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