To return a product:

We suggest you obtain a returns number from our support team on 0871 2884549 or fill in our online contact form.

Any unauthorised returns will be subject to an administration fee of a minimum £3.95 to cover our postage costs.

Once you obtain this returns number we aim to deal with the returned item within 48 hours of receipt.

Items returned without this returns number may take up to 7-14 days to be processed, and must have proof of purchase enclosed.

This returns number is valid for 14 days from issue.

Please note that refunds are only given if the items are returned unused within 7 days of receipt, or we have not been able to replace or repair a faulty item.

Please ensure you include full details of the issue including your contact details and proof of purchase such as confirmation email, invoice or invoice number. Without proof of purchase we can not resolve your issue.

Please do not return items in a "Recycling Envelope" because they will be RECYCLED!